kindle fire frozen screenKindle fire frozen screen

The experience of the Kindle Fire Frozen screen could be very frustrating, especially if you are in the middle of downloading the applications or content. Sometimes the things become tough to handle and if you want to continue with the smooth Kindle experience, you need to troubleshoot the issue. The post below is highlighting the simple steps that can help you to fix the Kindle Fire frozen screen issue. So, read the given points and follow them to fix the issue. 

Troubleshooting Kindle Fire Frozen Screen Issue: Guidelines To Follow

Power Down Kindle

Before you restart the Kindle device manually, you must try to power down the device. For this, you can press and hold   the ‘Power’ for a few seconds. You will see the message appearing on your screen and saying ‘ Do you want to shut down the device completely?’ Turn on the device again by hitting the ‘Power’ button. The device must restart and take you back to the home screen. If the Kindle does not shut down normally, restart the device manually. 

Restart The Device

 Restart the Kindle manually and for this, you need to press and hold the ‘power’ button for about 20 seconds. When you see the timer appear on your screen, click on the timer to begin the countdown. Release the button after 20 seconds. Now, you will see the message appearing on your screen and saying that the device starts up. 


If your Kindle device is not responding or freezing up, you need to check and make sure that its firmware is up to date. The outdated firmware is the reason that problems occur and create bugs. Check whether the device software version is up to date or not by visiting the official website. If your Kindle is frozen when you are using the particular app, you need to make sure that you are using the upgraded version of Kindle. If your device is unable to respond, clean the screen of debris and dust using the lint-free, damp cloth.


If still your Kindle is stuck on Fire screen, we recommend you reset your device to its factory default settings. For this, you can go to the ‘Settings’ menu and click on ‘Reset Device’ option. Any personal details, content downloaded, or account information will be lost after the rest. Although, you always have an option to restore the content from the cloud after the reset. Any content you have purchased will be saved automatically to the cloud and you can download it again on your device after the Kindle registration.

So, these are some simple and easy steps that can help you to fix the Kindle Frozen screen issue. Once the issue is resolved, you can continue using the Kindle for a smooth reading experience. Kindle is a great device when it comes to reading online books and delivers outstanding performance. Follow these simple troubleshooting guidelines and fix your problem in no time. But, if you are still confused, do not hesitate to refer to the user manual.