How to Deal with Kindle Paperwhite Problems

Not a single electronic device is the perfect one. Every device that runs on the battery used to face some problems no matter how superior it is. So, how the Kindle Paperwhite can leave behind. There are so many instances of Kindle Paperwhite Problems like they have now become the common problem. The Kindle Paperwhite Troubleshooting steps will help you in dealing with these problems. So, eagerly waiting for the solutions, let’s get started!

Kindle Paperwhite Troubleshooting

There are various problems in the Kindle Paperwhite being faced by the consumers. As nobody is perfect, so one cannot blame them. But yes! Solutions for those Kindle Paperwhite Problems can be found here. So, let’s discuss every problem one by one along with their resolution.

Problem 1: Ghosting

The problem in the Kindle Paperwhite is called ghosting when the text or graphics remain on the screen even on the next page of the book but in fainted manner. It means, both the pages are being mixed and you are not able to read properly. In order to resolve this problem, you need to follow these steps:

  • Try to refresh the screen.
  • Or, go back to the home page, and try to open the other book, and then reload the previous book.

Problem 2: Not Able to Connect to the WiFi

Though, the Amazon Kindle Paperwhite scans the available WiFi networks automatically and then connects according to your preference. But sometimes, the automatic scanning function gets stopped for the Amazon Kindle Paperwhite, and there is a need to connect the Kindle Paperwhite with the WiFi with the manual setup. So, follow the steps given below:
Not Able to Connect to the WiFi

  • Go to Menu and then Settings.
  • The list will open with the available networks.
  • Select your network name, and then click on the Finish button.
  • But, if the list does not contain the name of your network, then click on another.
  • The dialog box will open asking you to enter the WiFi’s name.
  • Enter the required name and password.
  • Now, click on the Advanced button.
  • Fill in the network information as per the instructions on the screen.
  • In the end, click on the Connect button to connect with the desired network.

With this, the manual setup for the connection of the Kindle Paperwhite is complete.

Problem 3: The e-book is not responding!

If your device stops responding like no other screen or page is opening for the e-book, then this issue is called freezing. The reason for not responding could be the corrupted file or e-book. To resolve this problem, you need to remove the corrupted file. In order to do this, you need to follow the steps given below:

  • Go to the home screen.
  • Press and hold the name of the e-book which is creating the problem.
  • The various options will open for that e-book in the pop-up menu.
  • Select the option of the Delete from the samples.
  • Restart the Kindle Paperwhite, by pressing and holding the power button for around 45 seconds.

Now, after this, you can try to open the other ebook to check whether the issue is the same or has been resolved.

Device is Freezing or Very SlowProblem 4: Device is Freezing or Very Slow!

In case, your device is not responding properly or is responding very slow, then you need to follow the steps given below:

  • Go to the menu and then Settings.
  • Then, select the Settings menu, and choose to restart the device.
  • If your issue is not resolved with these steps, then there is a need to follow the hard reset option.
  • For hard reset, press and hold the power button for around 45 seconds. Wait till the screen goes blank.
  • Then restart the device by again pushing the power button.

Get your Kindle Paperwhite Problems Resolved!

Therefore, this is a complete guide for all the Kindle Paperwhite Problems being faced by the users. Now, you can follow these steps to resolve your problem and use your Kindle Paperwhite without any hassles!